As part of the world's largest humanitarian organisation, New Zealand Red Cross works to improve the lives of vulnerable people by mobilising the power of humanity and enhancing community resilience.
We are seeking a Products Assistant based in Christchurch. The Products Assistant is responsible for providing comprehensive support to our customers and is responsible for performing all steps of the 'order to dispatch' process. This key role supports our ecommerce platform, provides technical product support with our AED (automated external defibrillator) helpdesk, inventory control and dispatch of goods to ensure exceptional customer service and achieve service delivery goals.
This position requires effective liaison and relationship management between Education and Training (First Aid) and sales team members, and with both internal and external stakeholders.
Key Responsibility Areas:
- Product sales & management
- Inventory management
- Sage processing
- Internal first aid resources
- AED Management programme
We encourage you to apply for this role if you have:
- Sound Customer Service experience
- Automated External Defibrillator helpdesk experience
- Ecommerce administrative experience
- Attention to detail and drive to get things right
- Experience using online database and technology systems
If you wish to discuss this opportunity or for further information, please contact Marcus Bird at New Zealand Red Cross 027 279 4256.
Applicants for this position should have NZ residency or a valid NZ work visa.